Returns & Exchanges
At Homestead, we stand behind the quality of our goods and offer a 30-day return window for most items in their original condition. If your purchase doesn't feel quite right in your home, we are committed to making the exchange or refund process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and any protective wrap is included to prevent damage.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.